About Us
Awaazi is an IVR (Interactive Voice Response) System for automated interaction with telephone callers. Pre-recorded voice prompts are used to present information and options to callers and phone keypad entry to collect their responses.
Company’s operations become much easier with automated system integration, which include-
-IVR takes care of callers seeking account balances, process transactions, balance transfers, currency rates, flight timings or just promotional schemes.
-Current news, entertaining news, product/service/offer information etc. are broadcasted effortlessly.
Features
-Awaazi’s nifty dashboard comes with both Broadcast and Survey options
-Admin can select messages for both Broadcast and Survey
-Admin is authorized to create, edit, delete particular Broadcast and Survey options
Call Center
Automated call centre solution for banks, enterprises are executed smoothly
Customization
Our solution provides option for customization as per requirement
Secured Access
The necessary access security has been ensured for safe experience
Repeated Survey
Particular surveys may be repeated several times after each prefixed interval
Interactive Cloud Based Report
The two way interactive responses are sorted and with those information cloud based report is generated
Voice Broadcast
Broadcast will take place by predetermined and prerecorded message enunciated by previously chosen voice
Customized Survey
Combination of both key press and voice response are incorporated in same Survey
Key press Response
Phone keypad entry is enabled to collect the responses right after the questions
Voice Record Response
Certain surveys allow responses in the form of voice response
Scheduling
Authorized admin can schedule for particular Broadcast and Survey message beforehand
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